Terms & Conditions
Fitness Training Terms & Conditions
We endeavour to administer the most effective service attainable for your cash and to assist in providing an expert, motivating and gratifying expertise for you and every one of our shoppers, please scan through and perceive the terms and conditions of Emstar Personal Training. If you’ve got any queries don’t hesitate to contact.
- Payment: All payments to be made ahead of time. Renewals due at the last session of block. Payments should be presented to the trainer.
- Rescheduling appointments: we have a tendency to perceive that generally you reschedule a meeting and that we will do our greatest to accommodate your request. However, we have a tendency to do stress that if you wish to schedule below twenty four hours of the time assigned the session can count in your package or are going to be charged at half the initial value (except in special circumstances or just in case of emergency).
- Cancelling or missing a meeting (one-to-one): If you miss a regular appointment or cancel with but twenty four hours’ notice, you may be charged for the regular coaching session (except under exceptional conditions or otherwise united along with your trainer).
4.Cancelling or missing an engagement (Bootcamps): If you miss a regular appointment or cancel with but seventy two hours notice, you may be charged for the regular coaching session (except beneath special circumstances or otherwise united along with your trainer).
- Trainer cancellation or missing AN appointment: within the event of surprising absence, eight hours notice are going to be given to you. within the event of your trainer missing a regular appointment, your trainer can credit you with one free coaching session. If your trainer is absent as a result of a case of emergency you may be rescheduled with no penalty to Emstar Personal coaching.
- shopper holidays and absences: we have a tendency to request seven days advance notice run of any prolonged coaching absences.
- Trainer holidays and absences: Your trainer can give you with a minimum of fourteen days notice for any prolonged trainer absences. Your trainer can discuss various coaching arrangements with you.
- Health considerations: you want to inform your trainer of any relevant injury or malady and can get a medical clearance from your Dr. before starting (or restarting) coaching if there area unit any medical concerns.
- Medical freeze option: If you become sick or disabled and are suggested by your doctor to quickly discontinue coaching, you will freeze any remaining sessions for an amount up to three months.
- Packages: All secretion testing is completed before the beginning of every package. There area unit four personal coaching sessions per week. Clients cannot claim back the value of incomprehensible sessions. Payment is taken before the package begins.
- Refunds: you’re allowed three sessions to confirm your satisfaction with our service. If, once these three sessions you’re disgruntled along with your coaching for any reason you’re entitled to a full refund on any unused sessions (session’s already undertaken are going to be charged for at the quality rate). Also, if AN emergency arises that stops you from continued along with your coaching for good then you may be refunded for any remaining sessions minus a £100 admin fee and any sessions already undertaken are going to be charged for at the quality rate. Any free sessions granted by your trainer can’t be ransomed to a value.
- Public Bootcamps: we have a tendency to reserve the proper to cancel our public Bootcamps once there area unit but four participants. you may not be charged for the session and you may perpetually be told of the cancellation seventy two hours before the session starts.
- Liability: You settle for that collaborating in exercise encompasses a risk of inflicting injury, each minor and doubtless major.
YOU settle for THIS RISK AND settle for FULL RESPONSIBILITY FOR YOUR EXERCISE, coaching and medical aid.